File a warranty claim.

Submit A Warranty Claim

In order to process your claim correctly, we'll need all the information filled in below. If you have photos of the railing you would like to send us, please scroll down and follow the instructions. You will get an email from us letting you know we have received your warranty claim information.

For proper care of your Railing Product and to maintain your Warranty, please follow the instructions on the Cleaning Guidelines document.

Warranty Claim Form

Description of Problem

Use the area below to describe in detail the problem you're having.


Please send any images to support your claim. Please note the total size of all images should not exceed 10MB.