Register Your Railing Product
Please fill in all the information requested below, and when complete, click the 'Register Product' button toward the bottom. You will get an email letting you know we have received your registration.
For proper care of your Railing Product and to maintain your Warranty, please follow the instructions on the Cleaning Guidelines document.
Complete the form below to register your railing product. Complete as many fields as possible to register your product.
Limited Lifetime Warranty
Ultra Aluminum fencing and railing products are guaranteed for life against defects in workmanship and/or materials. The Powercoat™ finish on all Ultra fencing and railing is unconditionally guaranteed for life against cracking, peeling or chipping.
If the product should fail in accordance with any of the above conditions, the manufacturer, Ultra Aluminum, guarantees to the original purchaser replacement or renewal of the defective parts, providing the purchaser has registered the purchase at www.ultrafence.com within thirty (30) days of receipt of material. Notice of such a failure will be sent to manufacturer in writing together with a proof of purchase and photos showing the nature of the defect.
Limitations: Should the fence/railing be improperly installed, Ultra will not be responsible for guaranteed performance or appearance of material. Neither does this guarantee apply where failure or damage is due to improper use or application, abuse or misuses, extreme environmental conditions such as coastal installations and acts of God. For installations exposed to salt water or ice melting products, cleaning guidelines specified at www.ultrafence.com must be adhered to.
Ultra reserves the right to request return of the fence/railing [transportation charges prepaid] for the purpose of inspecting the material to determine the validity of the claim.
Upon validation of a claim by Ultra, replacement will be made from the factory only for material which will be returned to the factory in Howell, Michigan, transportation prepaid. Material must not be returned to the factory without prior authorization from Ultra.
Manufacturer's liability is discharged upon delivery of material to site. Manufacturer will not be responsible for cost of removal, reinstallation or transportation. Manufacturer is not responsible for accidental and consequential damages.
Code compliance and applicability for intended usage is the responsibility of purchaser. In cases where purchaser is a non-living entity (i.e. Governments, Municipalities, Corporations or Commercial Operations) the limited warranty will be for a period of 10 years.
The above constitutes the complete warranty by the manufacturer and no other agreement, written or implied, is valid. This guarantee is not transferable.